Exchange & Returns
We offer exchanges but not returns within 10 days from the date of delivery. Here’s how you can process your exchange-
- For an exchange you must notify MAALGAADI within 5 days of receipt of the product.
- To notify MAALGAADI write to us at firstname.lastname@example.org with your exchange request. Please include your order details (Order number/ order confirmation email) and details of the piece you would like to exchange and your reason for doing so.
- We will write back to you with details on how to process your exchange.
- Please pack all pieces with all tags intact, in their original packing. If the original tags have been removed or tampered with, we won’t be able to process your exchange.
- Once we have received the item, we will check it to make sure it is in good condition and eligible for exchange. Thereafter, we will send you an email regarding how to go about the exchange process.